Error while obtaining the HUMAN status

If typing in your first and last name after you have received 6 claims or trying to change the profile info lead to the “Request error, try again later” message, this means your nickname includes words/symbols not allowed by the requirements to the name and nickname.

After the nickname change you will gain access to the profile info change and to other possibilities, usage of which caused the “Request error, try again later” message to appear.

Was this article helpful?
9 out of 47 found this helpful
Didn't find your answer? Submit a request